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BLACK SCREEN AFTER UPGRADE If you see the black screen ONLY AFTER SIGN-IN and you can see a mouse cursor: * While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager. * If it becomes visible, try finding LockAppHost.exe on the Deta...
CORTANA: “DISABLED BY COMPANY POLICY” ERROR.    As a workaround that you can offer to the customer, you may try to add the speech language for English United States. To do so: * Open the Time & Language Settings page * Make sure that English (...
FLICKERING SCREEN AFTER SIGNING IN If we see the screen flickering after sign-in there are two possible causes - apps causing Explorer to crash, or display driver issues. To start, press this key combination: CTRL+SHIFT+ESC If this opens Task Manage...
RESOLVING SINGLE APP ISSUES BY REINSTALLING IT THROUGH POWERSHELL COMMAND   This guide should be only used for trying to RESOLVE SINGLE APP ISSUES. * Open Windows Powershell as Administrator * Type in the following command(s) listed in the tabl...
START MENU, CORTANA, SETTINGS, ETC NOT RESPONDING [https://sharepoint.partners.extranet.microsoft.com/sites/GCS/commboard/Lists/Posts/Post.aspx?ID=770] If you see an issue where modern OS elements like the Start Menu, Cortana, Microsoft Edge, Settings,...
Basic/Standard troubleshooting steps applicable for all scenarios are: * Software Cleanboot * Hardware cleanboot * Sfc /scannow * Dism restorehealth * Disable/uninstall Antivirus * Testing in another user account _WINDOWS 10: INSTALLATION_ ...
HOW TO ANALYZE THE LOG FILE ENTRIES THAT THE MICROSOFT WINDOWS RESOURCE CHECKER (SFC.EXE) PROGRAM INTRODUCTION This article describes how to analyze the log files that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista....
MANUALLY RESET WINDOWS UPDATE COMPONENTS Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration [https://support.microsoft.com/...
HOW TO DO A REPAIR INSTALL OF WINDOWS 10 WITH AN IN-PLACE UPGRADE Information If you're having problems with Windows 10 on your PC, you could use PUSH-BUTTON RESET [HTTPS://MSDN.MICROSOFT.COM/EN-US/LIBRARY/WINDOWS/HARDWARE/DN938307(V=VS.85).ASPX] to R...
HOW TO DO A REPAIR INSTALL TO FIX WINDOWS 7 Information This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installedWINDOWS 7 and preserve your user accounts, data, programs, and system drivers [http://...
HOW TO REPAIR INSTALL WINDOWS 8 AND 8.1 WITHOUT LOSING ANYTHING Information Windows 8 introduced the option to REFRESH [HTTP://WWW.EIGHTFORUMS.COM/TUTORIALS/2293-REFRESH-WINDOWS-8-A.HTML] and RESET [HTTP://WWW.EIGHTFORUMS.COM/TUTORIALS/2302-RESET-WIND...
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